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CONTACT US
For questions regarding order cancellations, returns, and product troubleshooting, please call customer service at (800) 605-3369 (See Customer Service hours below).
For all other inquiries, choose from the following options.

General Sales
(800) 618-8853
Monday-Friday: 7 a.m.-5 p.m. PDT
Saturday & Sunday: Closed
Parts & Tech Support
(800) 605-3369
In-Warranty Product Support
Monday-Friday: 6 a.m.-3 p.m. PDT
Saturday & Sunday: Closed

Out-of-Warranty Product Support
Monday-Friday: 6 a.m.-5 p.m. PDT
Saturday & Sunday: Closed

JRNY Support
Monday-Friday: 6 a.m.-3 p.m. PDT
Saturday & Sunday: Closed
Facebook
Monday-Friday: 6 a.m.-2:30 p.m. PDT